Isara provides independent verification and monitoring for AI agents used in customer service and customer success. Its platform analyses every AI-driven customer interaction to detect errors, hallucinations, unauthorised actions, policy issues, compliance risks and signs of customer frustration. By integrating with tools such as Intercom, Salesforce, Zendesk, HubSpot, Slack, email, Jira and Gainsight, Isara gives teams real-time visibility beyond vendor dashboards. Its services help organisations measure AI quality, protect revenue, improve retention, identify churn risks and create audit trails. The company operates in the artificial intelligence, customer experience and support operations software industry.
